Aviation Hospitality Management

Duration

45 Days

45 days / 3days/week / 4 hours 
Prerequisites

12th Pass

See prerequisites in detail
Age

17 to 24 years

About this course

Why take this Easingfly Course

An intensive course known as "cabin crew training" is meant to get professionals prepared for the challenging assignment of ensuring certain that passengers are safe, comfortable, and well. A wide range of topics are covered in training, such as emergency protocols, first aid, customer service techniques, and knowledge specific to each aircraft.

A wide range of in-flight scenarios, including medical emergencies and evacuations, are attempted by candidates through rigorous scenarios and assessments. To ensure comfortable experiences with passengers from all backgrounds, emphasis is also placed on effective communication techniques, working together, and understanding of culture.

All passengers must have a comfortable and secure flight experience by utilizing cabin crew training, which aims to provide trainees with the skills and confidence required to manage any scenario that may happen during a flight.

$20B

Indian aviation market size

Key Highlights of Aviation Hospitality Management

  • Strategic oversight of airlines, airports, and related businesses.
  • Involves fleet management, route planning, and scheduling.
  • Ensures compliance with aviation regulations and safety standards.
  • Manages airport operations including terminal services and ground handling.
  • Analyzes economic factors like fuel costs and market demand.
  • Focuses on aviation law, regulatory compliance, and safety protocols.

EasingFly Advantage

100+

Placement in 2023

100+

Hiring Partners on board

30LPA

highest annual salary offered

What you will learn

Aviation is built on trust, and excellent customer service enhances passengers’ confidence in the airline’s commitment to their safety and comfort.

Airlines that provide exceptional service are more likely to retain customers and gain repeat business, leading to higher customer lifetime value.

Positive customer experiences contribute to a strong brand reputation. Word-of-mouth recommendations and online reviews can significantly impact an airline’s image.

In a competitive market, superior customer service can differentiate an airline from its competitors, attracting more passengers and increasing market share.

Effective customer service processes can streamline operations, reduce delays, and handle issues promptly, contributing to overall operational efficiency.

Happy customers often result from satisfied employees. Airlines that prioritize employee training and satisfaction generally deliver better service to passengers.

During challenging situations like flight delays or cancellations, proactive communication and assistance can mitigate frustration and build goodwill.

Upselling opportunities through personalized service, such as seat upgrades or additional services, can boost ancillary revenue for airlines.

Compliance with aviation regulations often includes aspects of customer service, such as accessibility for passengers with disabilities or handling complaints effectively.

Listening to customer feedback fosters innovation and enables airlines to adapt their services to changing passenger expectations and market trends

FAQ'S

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Sure. EasingFly has well qualified student-counsellors who provide the guidance that Is appropriate for you!

EasingFly provides the required course material which is developed by industry experts.
The course books are easy to understand. They are complete and comprehensive with the required knowledge of the related industry.

Placement drives are conducted frequently. The team at Frankfinn contacts the students and prepares them for Placement, as soon as they become eligible for the same.

 

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